Company Overview

When was ICM Controls founded?

ICM Controls was incorporated in 1984 and has been a leader in electronic manufacturing for over 40 years.

What role does leadership play in ICM Controls’ success?

Janie Goddard is the Chief Executive Officer (CEO) of ICM Controls. Ms. Goddard is a global business leader with a track record of delivering strong growth and profitability while building world-class teams and high-performance cultures. She brings more than 25 years of experience in leading medical device, industrial, and technology companies.

In addition to Janie, ICM Controls is guided by a highly experienced leadership team whose deep technological expertise and strategic vision drive the company’s ongoing growth and innovation. Their commitment to operational excellence, forward‑thinking product development, and a culture of continuous improvement plays a pivotal role in positioning ICM Controls as an industry leader.

Where does ICM Controls Manufacture?

ICM Controls manufactures its products in North Syracuse, New York, where the company operates one of the most vertically integrated electronics manufacturing facilities in the U.S.

What types of Products Does ICM Controls Manufacture?

Our product categories include furnace control boards, line voltage monitors, surge protection devices (SPDs), motor starters, defrost controls, head pressure controls, fan controls, ignition control modules, time delay relays, ECM controls and thermostats.

What industries doe ICM Controls Serve?

ICM Controls provides electronic controls and power‑protection solutions across a wide range of industries, including HVAC/R, Electrical & Appliance Manufacturing, RV, Pool & Spa Equipment, Marine Applications.

These industries, OEM and Aftermarket sectors rely on ICM for advanced controls, surge protection, relays, timers, and custom‑engineered solutions.

Are ICM Controls Products Compatible with Multiple Systems?

Yes, ICM Controls designs products with a broad compatibility to multiple systems. Our controls often replace or interface with a wide range of OEM components. We also offer a cross-reference guide to help users match an ICM Controls product to their OEM parts/system.

Product Questions & Market Insights

Where can I find Product Manuals and Technical Documentation?

Visit our Resource Center to view a comprehensive list of all of our available literature, specifications, videos, and marketing collateral.

Resource Center

Manufacturing & Quality

What are the Manufacturing Capabilities of ICM Controls?

As a vertically integrated company we are able to quickly and efficiently bring a concept to production with shorter lead times. With a complete in-house design and engineering team we design and assemble PCB, perform injection molding and have automated component placement equipment ensuring your product is built with quality and safety top-of-mind.

Is ICM Controls ISO Certified?

Yes, we are certified under: ISO 9001:2025 and ISO 14001:2015.

ISO Certificate

Contact & Technical Support

How Do I Check My Order Status?

Press the “Order Status” button below or at the header of this page.

Order Status
How Do I Contact ICM Controls for Technical Support?

Reach out via our “Contact Page” or email us at info@icmcontrols.com. We are also available via phone at 800-365-5525 between the hours of 8:00 a.m. EST and 5:00 p.m. EST. If we’ve missed your call please leave a voicemail so that one of our Technical Support and Customer Service Team can assist further.

Contact
How Do I Become A Distributor?

You can apply directly by clicking on the “Partner with Us” link below.

Partner with Us
How Can I Find a Local Distributor?

Use our Distributor Locator to find authorized sellers near you.

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